Privacy Policy

Effective Date: April 1, 2026

Kingswood Community Center is committed to protecting your privacy and safeguarding the personal information you provide when using our website, registering for programs, making donations, enrolling in services, or communicating with us.

Kingswood Community Center is part of a collaborative network of organizations working together to serve the community, including REACH Riverside Development Corporation and The Warehouse. This Privacy Policy applies to information collected through Kingswood Community Center’s website, programs, and communication platforms.

Organizations Covered by This Policy

This Privacy Policy applies to Kingswood Community Center and information collected through its programs, services, website, forms, and communication tools.

Information We Collect

We may collect personally identifiable information when you:

Fill out a form on our website

Enroll in services

Apply for employment or volunteer opportunities

Make a donation

Subscribe to email or text updates

Information collected may include:

Name

Email address

Phone number

Mailing address

Date of birth (when required for programs)

Parent or guardian information (for youth programs)

Payment or donation information

Any other information voluntarily provided

How We Use Information

We use the collected information to:

Provide services and programs

Communicate with participants, parents, donors, and community members

Send reminders, updates, and notifications

Process registrations and donations

Improve our websites and services

Maintain safety and security

Meet legal and reporting requirements

We do not sell, rent, or share personal information with third parties for marketing or promotional purposes.

Third-Party Service Providers

We may share information with trusted vendors who help us operate our website, programs, and communication systems. These may include:

Website hosting providers

Payment processors

Email platforms

SMS / text messaging platforms

Event registration platforms

Data and analytics tools

These providers may only use information as necessary to perform services on our behalf and are required to protect your information.

SMS / Text Messaging Privacy

If you choose to receive text messages from Kingswood Community Center, the following applies:

No phone or mobile number information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties.

We will not sell, rent, or share your SMS opt-in information for any purpose other than delivering the services you requested.

Your personal information, including SMS consent status, may be shared only with service providers required to deliver messaging services, such as messaging platforms, phone carriers, and vendors involved in sending text messages.

You may opt out of SMS messages at any time by replying STOP or following the instructions provided in the message.

By opting in to receive SMS messages from Kingswood Community Center, you agree to receive informational text messages related to our community programs and services. These messages may include appointment confirmations, meeting reminders, community event notifications, program updates, and application check‑ins related to employment assistance, health insurance enrollment, education, and other support services.

Message Frequency

You may receive 1–2 SMS messages per week or up to 6 messages per month, depending on your program participation, scheduled appointments, and service updates.

Message and Data Rates

Message and data rates may apply based on your mobile carrier’s plan. Kingswood Community Center is not responsible for any charges billed by your carrier.

Opting Out

You may opt out of receiving SMS messages at any time by replying STOP to any message. Once you opt out, you will no longer receive SMS messages from us unless you opt back in.

Help Information

For help or more information, reply HELP to any message or contact Kingswood Community Center directly (see Contact Us section below).

Cookies and Website Tracking

Our websites may use cookies or similar technologies to:

Improve user experience

Track website usage

Analyze traffic

Maintain site security

You may disable cookies in your browser settings.

Children’s Information

Kingswood Community Center serves children and families through programs such as early learning and youth development.

Information about minors is collected only as necessary for participation, safety, and communication with parents or guardians.

We do not knowingly collect personal information from children without appropriate parental or guardian consent.

Data Security

We take reasonable steps to protect personal information from unauthorized access, misuse, or disclosure.

Changes to This Policy

This Privacy Policy may be updated at any time. Updates will be posted on this page with the revised effective date. We will notify users of significant changes via email or a notice on our website.

Contact Us
If you have questions about this Privacy Policy, wish to request deletion of your information, or need assistance with your data, please contact us:

Kingswood Community Center

2300 Bowers Street, Wilmington, DE 19802.

Phone: 302-764-9022

Data deletion and privacy requests will be processed within 30 days of receipt.

Form Field Language – Phone Number Fields
Any form collecting phone numbers must include the following disclosure directly below the phone number field:

By providing your phone number, you consent to receive messages from The Kingswood Community Center. Message and data rates may apply. Reply STOP to opt out. For more information about the terms and conditions of our privacy policy please visit Terms and Conditions